Case Studies

H&D Distributors Selects AML Scepter Pro for Best-performing E21 ERP Compatibility and Exceptional Support

Objective

H&D Distributors, a provider of technical sealing solutions, was preparing for an ERP upgrade and recognized that its legacy mobile computers would no longer provide the performance required for the new environment. The company needed a modern mobile computing solution capable of supporting the latest version of its e21erp® platform while delivering the speed, reliability, and usability required in a fast-paced warehouse operation.

The company was also preparing for a significant milestone in the company’s growth—a move into a new 101,000-square-foot distribution center in Irving, Texas. The team wanted a solution that would not only provide strong performance but also support future growth and simplify device management across the facility during the expansion.

Solution

After evaluating multiple industry-leading mobile computer alternatives, H&D Distributors found that the Scepter Pro consistently delivered higher performance—especially when running the E21 ERP web client.

e21 erp on Scepter ProH&D standardized the Scepter Pro across multiple functions, including receiving inbound inventory, order picking, kitting operations, and shipping. The larger 5.5” AMOLED display improved on-screen visibility, while the powerful processing platform ensured fast response times throughout the workday.

To further streamline operations, H&D Distributors implemented AML Device Manager, AML’s mobile device management platform. This enabled standardized device configuration, simplified deployments, and eliminated inconsistencies that can occur when devices are configured manually.

The success of the implementation was further strengthened by the close partnership between AML, H&D’s managed service provider SabreTech, and software solution provider TGI (Technology Group International), creating a collaborative support network that helped streamline troubleshooting and accelerate problem resolution.

Summary

Since deploying AML’s Scepter Pro mobile computers, H&D has experienced significant improvements in device performance, user adoption, and day-to-day management. Key benefits include:

  • Scepter Pro in warehouseFaster processing speeds and improved responsiveness within the E21 ERP environment
  • Simplified device deployment and configuration with AML Device Manager with the ability to standardize device settings across the entire fleet
  • Improved on-screen visibility through the larger 5.5″ AMOLED display
  • Seamless collaboration between AML, SabreTech, and E21
  • Responsive U.S.-based support when assistance is needed

According to H&D Distributors President Derek Fay, the performance of the Scepter Pro exceeded expectations.

“From a sheer performance standpoint, responsiveness, we’ve been absolutely thrilled,” Derek Fay said. “The Scepter Pro was the best-performing device we tested.

The company also highlighted AML’s customer support as a key differentiator.

“I can’t speak highly enough about AML’s service,” Derek Fay said. “Hands down, that is my favorite thing about AML. The responsiveness has been unlike anything we would get anywhere else.”

After successfully deploying the Scepter Pro throughout H&D’s warehouse, Derek offered this advice to other businesses considering AML.

“My advice would be to make the switch,” Derek Fay said. “The benefits are substantial, and the sooner you realize them, the better.”

About H&D Distributors

H&D Distributors is a leading supplier of sealing solutions for the hydraulics, semiconductor, oil & gas, and industrial markets. Headquartered in Irving, Texas, the company combines engineering expertise with an extensive inventory of hydraulic seals, pneumatic seals, O-rings, and related products to help customers reduce downtime and extend equipment life.

hddistributors.com

H&D Distributors

Scepter ProThe AML Scepter Pro is a rugged, high-performance mobile computer built for demanding warehouse and manufacturing environments. Featuring a vibrant 5.5″ AMOLED display and powered by a Qualcomm QCS6490 processor with Wi-Fi 6E, it delivers fast, reliable performance for modern applications.

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