RMA Request
Online RMA Request
Send in Your Handheld Computers and Kiosks for Repair
Please fill out the information form below and an AML sales representative or business partner will contact you to assist you with product information. If you do not wish to fill out the form below – please call us at 877-842-3990 or Contact Sales. Your information will not be sold or distributed to any third parties.
Fields marked with * are required. Please, do not use special characters (example: «, », =, #, %, etc.).
For Canada-based repairs, please use this form.
Are you interested in a mobile device management solution to simplify your IT operations? Request a demo of AML Device Manager today.
RMA Form
Troubleshooting Tips
DEVICE ACCESSORIES ARE NOT NECESSARY FOR WARRANTY REPAIR SERVICES (I.E. BATTERIES, HOLSTERS, 3RD PARTY ACCESSORIES). TO PREVENT MISSING ITEMS, WE ASK THAT YOU SEND JUST THE DEVICE(S) THAT ARE TO BE REPAIRED, WITHOUT ANY UNNECESSARY ACCESSORIES. PLEASE NOTE: *** AML IS NOT RESPONSIBLE FOR DAMAGED OR MISSING ACCESSORIES FROM RMA RETURNS. ***
End of Service Announcements
Effective December 31, 2022, AML will no longer offer break-fix repair services on the Triton M7500 series of devices.
Effective December 31, 2019, AML will no longer offer break-fix repair services on the M71V2, M7220, and M5900.
For those looking to replace your existing devices, we would encourage you to look at our current product offerings by viewing the following migration recommendations.
