Hamrick’s, a family clothing store chain, saw the need to provide their customers a more seamless in-store experience. They were researching ways for their customers to conveniently find the correct prices for the items in their stores, specifically those that involve a “percentage off” or “multiple item” deals. Many times customers see a rack advertising a sale that might have multiple price labels on the items, which leaves them wondering which price will ring up at checkout. The only way to determine the actual price was to find a department team member or to take the item to the register area and wait for assistance instead of simply using a retail kiosk.
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The Monarch Interactive Retail Kiosk is a new dimension in customer-facing technology.
Hamrick’s is a family owned and operated business that was started over 60 years ago. Hamrick’s offers name brand and high quality clothing, a popular shoe department, and home accessory and gift departments at affordable prices for everyone in the family.