Warranty Information & Policies

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Real People. Real Service.

Welcome to the AML service & support center where you can find product documentation, software demos, & answers to your AML product related questions. You can also register your newly purchased AML product or request an RMA number.

At AML, our mission is a satisfied customer - always. That's why we stick to basics when it comes to providing customer service & technical support to our customers. When calling AML, our customers connect immediately with a live customer service representative who is ready to listen & quickly respond to any requirement. Our technical support & product service teams are highly trained & committed to providing "best in industry" service & support to our customers.

View Warranty & Return Policies

Support Hours (M-F) 8:00 a.m. - 5:00 p.m. CST

Tel: 877-842-3990

Fax: 817-685-6232

Contact Support

Click a Warranty Type to See Model Availability & Pricing

Extended Warranty

An Extended Warranty may be purchased for eligible products, as denoted on the product warranty chart below. An Extended Warranty REPLACES the standard limited warranty, and provides for the following additional benefits.

Additional warranty term, depending on the product (see chart below).
Covers failures as a result of normal wear and tear (not abuse).
Covers firmware upgrades.
Four (4) business-day turnaround, excluding time in transit, when RMA number is properly marked on the outside of the box.
Standard return freight (UPS ground) included.

The Extended Warranty may be purchased anytime during the term of the standard limited warranty. The Extended Warranty is not an extension of the standard warranty, but instead replaces it. The start date of the Extended Warranty is the start date of the original warranty. Note that the Extended Warranty does not cover products that have been subjected to misuse, neglect, improper installation, or that have been modified or used for purposes other than what they were intended.

Model Number	Term	Price (US dollars)	Service Part Number
KDT750-XXXX	3 years	$165	SVC-EW750

KDT900-XXXX	3 years	$165	SVC-EW900

M5900i-XXX	3 years	$190	SVC-EW5900i

M5900-XXX	3 years	$175	SVC-EW5900

M7140-XXXX	3 years	$225	SVC-EW7140

M7170-XXXX-XX	3 years	$375	SVC-EW7170

M71V2-XXXX-XX	3 years	$225	SVC-EW71V2

M7220-XXXX-XX	3 years	$225	SVC-EW7220

M7221-XXXX-XX	3 years	$240	SVC-EW7221

M7225-XXXX-00	3 years	$245	SVC-EW7225

M7225-XXXX-10	3 years	$255	SVC-EW7225-10

M8050-XXXX-XX	3 years	$245	SVC-EW8050

MT7570-XXXX-XX	3 years	$695	SVC-EW7570

KDT3-XXXX	3 years	$195	SVC-EWKDT3