To make a claim under this limited warranty, click here to obtain a Returned Materials Authorization number (RMA) or call our Repair Department at 1-877-842-3990 during business hours (8:00 AM - 5:00 PM Central). Return the product, shipping prepaid, with the RMA number marked on the top of the box and ship to the address below (Unless instructed otherwise by an AML Support Rep):
Attn: RMA# (Your RMA Number)
2190 Regal Parkway
Euless, TX 76040
Failure to obtain an RMA number may result in the refusal of your shipment, a processing fee, and/or a delay in processing your return. AML will repair or replace (at American Microsystems' discretion) warranted products and return it via ground service within the continental United States. Shipping upgrades are to be paid by the customer.
Click here to Request a RMA
NOTE: DEVICE ACCESSORIES ARE NOT NECESSARY FOR WARRANTY REPAIR SERVICES (I.E. BATTERIES, HOLSTERS, 3RD PARTY ACCESSORIES). TO PREVENT MISSING ITEMS WE ENCOURAGE YOU TO SEND DEVICE ONLY -- WITHOUT ANY ACCESSORIES. AML IS NOT RESPONSIBLE FOR MISSING ACCESSORIES FROM RMA RETURNS.