Extended Warranties

Standard Warranty

AML products are warranted against defects in material and workmanship under normal use and service for a period of one year from the date of purchase. The obligation of AML under this warranty is limited to furnishing labor and materials necessary to return the product to its normal operating condition, or to replace the unit, at AML’s discretion, and only on a “return to factory” basis. This limited warranty does not extend to any product which has been modified, misused, abused, or incorrectly installed.

  • Length of coverage: 1 Year.
  • Covers normal wear and tear.
  • Covers firmware upgrades.

The standard warranty does not extend to any product that has been repaired or altered by any party other than AML, or has been subjected to unusual physical or electrical stress, negligence or accident. Prior to returning a product for repair, the user must obtain a Return Authorization Number, which must be clearly marked on the outside of the shipping container.

Request AML Service Quote

To inquire about upgrading your Standard Warranty, please request a service quote.

Extended WarrantyBack to Top
Request AML Service Quote

To inquire about the Extended Warranty, please request a service quote.

Product Name

Service Part Number

Term

Price (US dollars)

Model Number

  • Scepter

    SVC-EW7800

    3 years

    $295.00

    M7800-XXXX

  • M7225

    SVC-EW7225

    3 years

    $255.00

    M7225-XXXX-00

  • M7225

    SVC-EW7225-10

    3 years

    $265.00

    M7225-XXXX-10

  • Triton

    SVC-EW7500

    3 years

    $235.00

    M7500-XXXX-XX

  • Triton

    SVC-EW7501

    3 years

    $250.00

    M7501-XXXX-XX

  • TDX20

    Please see the Extended Warranty Plus tab for this device.

  • LDX10

    Please see the Extended Warranty Plus tab for this device.

  • Monarch

    SVC-EWKDT10

    3 years

    $135.00

    KDT0-XXXX

  • KDT3

    SVC-EWKDT3

    3 years

    $115.00

    KDT3-XXXX

  • Phoenix

    SVC-EW910

    3 years

    $ 95.00

    KDT910-XXXX

  • Paladin

    SVC-EWFMC9

    3 years

    $165.00

    FMC9-XXXX-XX

  • Guardian

    SVC-EWFMC7

    3 years

    $155.00

    FMC7-XXXX-XX

Extended Warranty PlusBack to Top
Request AML Service Quote

To inquire about the Extended Warranty Plus, please request a service quote.

Product Name

Service Part Number

Term

Price (US dollars)

Model Number

  • Scepter

    SVC-EWP7800

    3 years

    $495.00

    M7800-XXXX

  • M7225

    SVC-EWP7225

    3 years

    $405.00

    M7225-XXXX-00

  • M7225

    SVC-EWP7225-10

    3 years

    $415.00

    M7225-XXXX-10

  • Triton

    SVC-EWP7500

    3 years

    $390.00

    M7500-XXXX-XX

  • Triton

    SVC-EWP7501

    3 years

    $405.00

    M7501-XXXX-XX

  • TDX20

    SVC-EWPTDX20-1

    1 year

    $ 95.00

    TDX20-0003-00

  • TDX20

    SVC-EWPTDX20-2

    2 years

    $155.00

    TDX20-0003-00

  • TDX20

    SVC-EWPTDX20-3

    3 years

    $215.00

    TDX20-0003-00

  • LDX10

    SVC-EWPLDX10-1

    1 year

    $ 75.00

    LDX10-0003-00

  • LDX10

    SVC-EWPLDX10-2

    2 years

    $125.00

    LDX10-0003-00

  • LDX10

    SVC-EWPLDX10-3

    3 years

    $175.00

    LDX10-0003-00

  • Monarch

    SVC-EWPKDT10

    3 years

    $210.00

    KDT10-XXXX

  • KDT3

    SVC-EWPKDT3

    3 years

    $195.00

    KDT3-XXXX

  • Phoenix

    SVC-EWP910

    3 years

    $195.00

    KDT910-XXXX

  • Paladin

    SVC-EWPFMC9

    3 years

    $275.00

    FMC9-XXXX-XX

  • Guardian

    SVC-EWPFMC7

    3 years

    $260.00

    FMC7-XXXX-XX

Maintenance AgreementsBack to Top
Request AML Service Quote

To inquire about the Maintenance Agreements, please request a service quote.

Product Name

Service Part Number

Term

Price (US dollars)

Model Number

  • M5900

    SVC-MA5900

    1 year

    $130.00

    M5900-XXXX-XX

  • M5901

    SVC-MA5901

    1 year

    $145.00

    M5901-XXXX

  • M71V2

    SVC-MA71V2

    1 year

    $165.00

    M71V2-XXXX-XX

  • M7220

    SVC-MA7220

    1 year

    $165.00

    M7220-XXXX-XX

  • M7221

    SVC-MA7221

    1 year

    $170.00

    M7221-XXXX-XX

  • M7225

    SVC-MA7225

    1 year

    $180.00

    M7225-XXXX-XX

  • M7225

    SVC-MA7225-3

    3 years

    $445.00

    M7225-XXXX-XX

  • Triton

    SVC-MA7500

    1 year

    $165.00

    M7500-XXXX-XX

  • Triton

    SVC-MA7500-3

    3 years

    $405.00

    M7500-XXXX-XX

  • Triton

    SVC-MA7501

    1 year

    $170.00

    M7501-XXXX-XX

  • Triton

    SVC-MA7501-3

    3 years

    $410.00

    M7501-XXXX-XX

  • LDX10

    SVC-MALDX10

    1 year

    $ 65.00

    LDX10-XXXX-XX

  • LDX10

    SVC-MALDX10-3

    3 years

    $155.00

    LDX10-XXXX-XX

  • KDT900

    SVC-MA900

    1 year

    $ 70.00

    KDT900-XXXX

  • Phoenix

    SVC-MA910

    1 year

    $ 70.00

    KDT910-XXXX

  • Phoenix

    SVC-MA910-3

    3 years

    $175.00

    KDT910-XXXX

  • Monarch

    SVC-MAKDT10

    1 year

    $ 95.00

    KDT10-XXXX

  • Monarch

    SVC-MAKDT10-3

    3 years

    $230.00

    KDT10-XXXX

  • KDT3

    SVC-MAKDT3

    1 year

    $ 81.00

    KDT3-XXXX

  • KDT3

    SVC-MAKDT3-3

    3 years

    $196.00

    KDT3-XXXX

  • Guardian

    SVC-MAFMC7

    1 year

    $108.50

    FMC7-XXXX-XX

  • Guardian

    SVC-MAFMC7-3

    3 years

    $264.00

    FMC7-XXXX-XX

  • Paladin

    SVC-MAFMC9

    1 year

    $135.00.00

    FMC9-XXXX-XX

  • Paladin

    SVC-MAFMC9-3

    3 years

    $330.00.00

    FMC9-XXXX-XX

Maintenance Agreements PlusBack to Top
Request AML Service Quote

To inquire about the Maintenance Agreements Plus, please request a service quote.

Product Name

Service Part Number

Term

Price (US dollars)

Model Number

  • M5900

    SVC-MAP5900

    1 year

    $225.00

    M5900-XXXX-XX

  • M5901

    SVC-MAP5901

    1 year

    $240.00

    M5901-XXXX

  • M71V2

    SVC-MAP71V2

    1 year

    $285.00

    M71V2-XXXX-XX

  • M7220

    SVC-MAP7220

    1 year

    $285.00

    M7220-XXXX-XX

  • M7221

    SVC-MAP7221

    1 year

    $290.00

    M7221-XXXX-XX

  • M7225

    SVC-MAP7225

    1 year

    $315.00

    M7225-XXXX-XX

  • M7225

    SVC-MAP7225-3

    3 years

    $775.00

    M7225-XXXX-XX

  • Triton

    SVC-MAP7500

    1 year

    $285.00

    M7500-XXXX-XX

  • Triton

    SVC-MAP7500-3

    3 years

    $710.00

    M7500-XXXX-XX

  • Triton

    SVC-MAP7501

    1 year

    $290.00

    M7501-XXXX-XX

  • Triton

    SVC-MAP7501-3

    3 years

    $715.00

    M7501-XXXX-XX

  • LDX10

    SVC-MAPLDX10

    1 year

    $115.00

    LDX10-XXXX-XX

  • LDX10

    SVC-MAPLDX10-3

    3 years

    $276.00

    LDX10-XXXX-XX

  • KDT900

    SVC-MAP900

    1 year

    $ 95.00

    KDT900-XXXX

  • Phoenix

    SVC-MAP910

    1 year

    $ 95.00

    KDT910-XXXX

  • Phoenix

    SVC-MAP910-3

    3 years

    $238.00

    KDT910-XXXX

  • Monarch

    SVC-MAPKDT10

    1 year

    $163.00

    KDT10-XXXX

  • Monarch

    SVC-MAPKDT10-3

    3 years

    $397.00

    KDT10-XXXX

  • KDT3

    SVC-MAPKDT3

    1 year

    $139.00

    KDT3-XXXX

  • KDT3

    SVC-MAPKDT3-3

    3 years

    $338.00

    KDT3-XXXX

  • Guardian

    SVC-MAPFMC7

    1 year

    $187.00

    FMC7-XXXX-XX

  • Guardian

    SVC-MAPFMC7-3

    3 years

    $455.00

    FMC7-XXXX-XX

  • Paladin

    SVC-MAPFMC9

    1 year

    $234.00.00

    FMC9-XXXX-XX

  • Paladin

    SVC-MAPFMC9-3

    3 years

    $567.00.00

    FMC9-XXXX-XX

Flat Rate Repairs

AML products, out of warranty or not covered by a Maintenance Contract, and returned for repair will be charged the flat rate repair fee in affect at that time. At AML’s discretion, units deemed “no problem found” or requiring only minor cosmetic repairs, may be billed at a reduced minimum repair charge. Units charged the minimum repair fee that are returned within 30 days, should be returned with all related components (including, but not limited to, cables, power supplies, etc). If AML determines a repair is then necessary, the minimum repair fee will be applied to the repair charge.

To return a product for out-of-warranty repairs, call our Repair Department at 877-842-3990 during business hours (8:00 AM - 5:00 PM Central) to obtain a Returned Materials Authorization number (RMA) or Request RMA Number. Return the product, shipping prepaid, with the RMA number marked on the top of the box, to:

AML
Attn: RMA# (Your RMA Number)
2190 Regal Parkway
Euless, TX 76040

Failure to obtain an RMA number may result in a processing fee. AML will repair the product and return it via ground service within the continental United States. Shipping upgrades are to be paid by the customer.

Model Number

Description

Price (US dollars)

  • Monarch

    KTD10-XXXX

    $395

  • KDT900

    KDT900-XXXX

    $315

  • Phoenix

    KDT910-XXXX

    $315

  • KDT3

    KDT3-XXXX

    $315

  • LDX10

    LDX10-XXXX-XX

    $255

  • TDX20

    TDX20-XXXX-XX

    $255

  • M5900

    M5900-XXXX-XX

    $315

  • M5901

    M5901-XXXX

    $315

  • M71V2

    M71V2-XXXX-XX

    $395

  • M7220

    M7220-XXXX-XX

    $395

  • M7221

    M7221-XXXX-XX

    $395

  • M7225

    M7225-XXXX-XX

    $395

  • Triton

    M7500-XXXX-XX

    $395

  • Triton

    M7501-XXXX-XX

    $395

  • Scepter

    M7800-XXXX

    $395

  • Guardian

    FMC7-XXXX

    $395

  • Paladin

    FMC9-XXXX

    $395

Labor Rates

Hourly rate for all repairs or activities not covered by the flat rate repair: $90 per hour

ALL non-warranty repairs are assessed a $55 service fee for test and evaluation. If the unit is defective and the customer authorizes repairs, the test & eval fee is waived and the appropriate repair charge is applied.

If the unit is NOT defective. i.e. "no fault found", the $55 test and eval fee is applied.

In either case, when a fee is applied, either for test & eval, or for repairs, the return freight charges are also applied to the invoice.